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FAQs

Frequently Asqued Questions

Q?

Why an iBikeValencia tour ?

A.

Valencia is totally flat, with an excellent Mediterranean climate almost every year making it perfect to be visted by bike and pedal through historical city center, Turia River (14 km long ancient channel), America’s Cup port, City of Arts and Science, malvarrosa’s beach and surroundings of Valencia with green protected areas.
All iBikeValencia guides are locals and know history about the city so you will discover the best places.

Q?

What does the Valencia bike tour include ?

A.

Guide, bicycle hire, a free drink (mineral water, refreshment or beer)

Q?

Which is the best Tour for me ?

A.

    • If it’s your first time in Valencia, check out the City Center Tour.
    • If you wan to find out the maritime area (with traditional and avant-garde mix) but also know the Valencian orchad and it's important legacy, the Land and Sea tour is appropriate..
    • For a family day out or ecologic tour enjoying a beautiful natural landscape, choose the AlbuferaTour.
    • If you want a mix of sightseeing and Spanish gastronomy, your option is the Tapas Tour.

Q?

Do I need to book or can I just turn up ?

A.

It's recommendable as it's the best way to ensure your seat on the tour you want. The groups are small to make it a more comfortable experience so you should try to make a reservation as early as possible. However, if there is space on a tour we will always try to accommodate late riders.
We want to share this experience with you! Because all our tours are great!

Q?

Where is the meeting point for the tour ? / Where do tours start and finish ?

A.

We are located in Santa Rosa 3 street just off Aragon avenue.
See on map.

Q?

What time should I arrive ?

A.

Please arrive at least 15 mins before your departure time. We try to be punctual.
You can relax and take a drink in our minimalist (exclusive) local On The Rocks until tour starts.

Q?

What if I am late ?

A.

If you are running late and you did a reservation, please call us (+34 661 539 507) to let us know and we will do our best to hold up the tour for a reasonable period of time.

Q?

Do I need to be fit to take a city tour ?

A.

No because we do tours suitable for all ages. In fact, our city bike tours are an opportunity to explore and discover Valencia, not a race around it. We also make frequent stops, so that you can enjoy taking some photos and listening some tales of Valencia past and present.
Anybody can enjoy our bike tours, no matter their fitness level or age.

Q?

Are tours suitable for children ? Do you have children’s bikes ?

A.

Yes, tours are suitable for childer and we have kids bikes and and baby seats. Please, let us know how many are with you, and their ages, in the NOTES section of your reservation. This way we can make sure we have the right sized bikes.

Q?

How safe are the tours ?

A.

Our routes are designed to ride on cycle paths and in quiet streets. Before the tour starts, you will be given a full safety briefing, and your guide will always be on hand to help and make you feel as comfortable as posible.
Our guides are trained in safety.
Keep calm and carry on! 😉

Q?

How big are the groups ?

A.

The tours are reduced up to 6 persons except private tours for groups where we adapt to you.

So we can offer good service for you to meet Valencia in the best way possible.

Q?

What (happens) if it rains ?

A.

Tours run in all weather and we have plenty of rain ponchos.
If it’s rainning weak we find tours to be a different kind of fun and an even more fun memory!
If it's raining strong at the time the tour is set to start, we allow you to re-book for another day (or if there is no other suitable time we can refund you). All refunds are subject to a small administration fee to cover e-commerce charges. See our policy here.

Q?

Can I bring my own bike ?

A.

You are welcome to bring your own bicycle in two bike tours: Valencia Night and Tapas Tour. In addition, you will receive a discount of 15%. Our insurance only covers the theft of our own bicycles, so please do bring your own lock.

Q?

What do I need to bring ?

A.

Suitable clothing for the weather, comfortable footwear, cash to pay for the tour (if you didn't a reservation), money for drink/food/souvenirs and specially a smile 🙂

Q?

Can I have a drink to regain strenght ?

A.

Yes! Remember that you have a free drink on every tour 🙂

Q?

Can you recommend me any bar, restaurant or interesting place to visit in Valencia ?

A.

Of course! You can take advice our Tips page with some interesting recommendations.

Q?

Still have question ?

A.